Shipping/Refunds

Processing time:

The time needed to prepare an order for shipping varies. For details, see individual items or contact us directly. Custom orders take approximately 3-5 business days, plus shipping time.

Estimated shipping times:

Australia: 6-16 business days
Canada: 3-10 business days
United States: 5-10 business days
Europe: 6-20 business days
Shipping times are not guaranteed.


Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Refunds:

If you are not happy with your order, we gladly accept returns, exchanges, and cancellations. Refunds are made for products only and do not include shipping costs. Refunds not accepted during transit times. 
Contact us within: 7 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
Orders can be shipped back to:
19 Medway Court
Dartmouth, Nova Scotia
B2W4G4
Canada