Refunds & Shipping

Refunds
If you are not happy with your order, we gladly accept returns, exchanges, and cancellations. Refunds are made for product only and do not include shipping costs.
Contact us within: 7 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
Orders must be shipped back at the expense of the customer to:
19 Medway Court
Dartmouth, Nova Scotia
B2W4G4
Canada
Processing time:
The time I need to prepare an order for shipping varies. For details, see individual items or contact me directly. Custom orders take approximately 3-7 business days, plus shipping time.
Estimated shipping times:
Australia: 6-16 business days
Canada: 5-10 business days
United States: 5-12 business days
Europe: 6-20 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.