Shipping Policy and Refunds

Wall art processing and shipping times:

(Times currently longer due to the global pandemic)

The time needed to prepare an order for shipping varies. For details, see individual items or contact us directly. Custom orders take approximately 3-5 business days, plus shipping time.
Australia: 6-16 business days
Canada: 3-10 business days
United States: 5-10 business days
Europe: 6-20 business days
Smaller sized wall prints are shipped from Canada. All other items are shipped from the US. I'll do my best to meet these shipping estimates, but cannot guarantee them.

Frames processing and shipping times:

• Frames are processed in 5-12 business days
• Shipping via FedEx Ground
• Our framing partner has strategic locations across the US, and automatically match your order to our optimal location to complete your job as efficiently as possible.
• For best protection during transit, all frames are packaged and shipped individually.
• Frames excluded from free shipping.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Refunds:

If you are not happy with your order, we gladly accept returns, exchanges, and cancellations. Refunds are made for products only and do not include shipping costs. Refunds not accepted during transit times. 
Contact us within: 7 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
Orders can be shipped back to:
19 Medway Court
Dartmouth, Nova Scotia
B2W4G4
Canada
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